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Terms of service

1. Use of Website

By accessing or using our website and services, you confirm that you are:

  • At least 18 years of age, or

  • Using the website under the supervision of a parent or legal guardian
     You also confirm that you are legally capable of entering into a binding agreement.

2. Agreement to Terms

By browsing our website or placing an order, you agree to comply with these Terms & Conditions.
If you do not agree with any part of these terms, please discontinue using the website.

We reserve the right to update or modify these terms at any time. Continued use of the website after changes are published constitutes acceptance of the revised terms.

3. Products & Availability

We sell frozen food products including frozen dimsums, sauces, and related items for home consumption.

All product details, prices, and images are provided for general information and may be updated without notice. We reserve the right to:

  • Modify or discontinue any product

  • Change pricing or offers

  • Restrict quantities per order or customer

4. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

  • Orders are subject to availability and confirmation

Payments are processed through third-party payment gateways. We are not responsible for technical failures or errors caused by these providers.

5. Delivery & Risk Transfer

Delivery timelines are estimates and may vary due to location, weather, traffic, or operational constraints.

Once an order is handed over to the delivery partner, the responsibility and risk transfer to the customer. Frozen products must be received promptly and stored correctly.

6. Limitation of Liability

We are not responsible for:

  • Improper storage, handling, or cooking of products

  • Delays caused by logistics partners or external factors

  • Indirect or consequential damages

Our maximum liability, if any, is limited to the value of the product purchased.

7. Intellectual Property

All website content including text, images, logos, graphics, and designs are owned by or licensed to us.
No content may be copied, reproduced, or reused without prior written permission.

8. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in India.

Brand Dimsum House is owned and operated by Justaberu

Verified