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Shipping policy

1. Delivery Coverage

We currently deliver to Mumbai locations based on serviceability and logistics partner availability.

2. Delivery Timelines

Delivery timelines mentioned on the website are indicative. Actual delivery may vary due to:

  • Location

  • Weather conditions

  • Festivals or public holidays

  • Logistics constraints

3. Packaging & Handling

All frozen products are packed in insulated packaging to maintain temperature during transit.

Customers must ensure someone is available to receive the order and immediately transfer products to a freezer.

4. Failed or Delayed Delivery

We are not responsible for delays or failed deliveries caused by:

  • Incorrect address details

  • Customer unavailability

  • External operational issues

Additional delivery attempts or re-shipping may incur extra charges.

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